Saturday, 02 December 2017
4.00pm – midnight
Red Hill Auditorium

The stage lineup is an exciting mix of curated international artists and globally renowned festival headliners, some who are performing in the West Coast for the first time.

VENUE

GATE HOURS

Gates open from 4.00pm
Please check our Facebook Event for updated show times.

TICKETING INFO

Fidelity 2017 tickets are available via Ticketbooth here. For ticketing support please contact [email protected]

Resold Tickets

If your ticket has not been purchased direct from Ticketbooth or a legitimate industry seller you are at risk of being denied entry as per ticket policy. Purchasing your ticket from a reseller or scalpers does not guarantee an authentic ticket for which Fidelity takes no responsibility.

Name Changes

Name changes are available by logging into your Ticketbooth account with your email used at time of purchase and password. Please ensure you only click on the submit button ONCE and that you are updating the TICKET NAME and not the order name as this will not reflect on the ticket when completing a name change.

ENTRY DETAILS

Ticket Names

The name of the ticket must exactly match the attendee’s photo ID. These details need to be accurate to ensure entry is granted and if there are errors, you will be required to purchase a Name Change for the ticket and any discrepancies may result in cancellation of the ticket without refund.

ID

Acceptable forms of ID are: Australian Drivers Licenses, WA Proof of Age Card, WA Photo Card, WA Learners Permit and Passport. All of the above must be valid and within date, originals and not copy’s or scanned versions. If you do not have any of these forms of ID, it’s recommended you bring as much support photo ID as possible, yet entry will be at security’s discretion on the day.

Age

Fidelity 2017 is strictly a 18+ event. Entry to the venue is by valid photo ID checked by security at the gate. Underage patrons will not be granted entry by attending with a guardian.

Bring Your Ticket

We recommend bringing a printed copy of your Ticketbooth e-ticket to be scanned at entry. While most times your ticket can be scanned from your phone, there can sometimes be issues from screens. Be prepared avoid disappointment – bring your printed copy

Credit Card + Payment

You may be asked to show the credit card you purchased your ticket with. If you cannot, we recommend bringing along as much supporting I.D. as possible. There will be ATMs and some EFTPOS facilities in parts of the festival grounds, yet we recommend bringing cash with you.

BANNED ITEMS

Staff, police, sniffer dogs and security may be required to search you on arrival. Harsh penalties including immediate ejection from the event, fines and possible criminal charges apply to those found carrying any of the following items.

  • BYO / Outside Alcohol
  • Fireworks, flares & sparklers (all strictly monitored)
  • Glass of any kind
  • Illegal drugs
  • Pets and animals
  • Sound systems
  • Weapons
  • Lasers
  • Umbrellas (use raincoat, poncho instead)
  • Professional cameras, drones
  • Flyers, signage or sampling products that have not been approved by Falls
  • Indian Headdress
  • Scooters, bikes
  • Selfie Sticks
  • Nitrous oxide canisters

GETTING THERE

Red Hill facilitates a number of transport options. We recommend the Red Hill Express – a return bus ticket taking you to and from the venue with options of collection locations around Perth. Tickets available via Ticketbooth. Details here: http://redhillauditorium.com.au/getting-here/shuttles/

Free parking is available at Red Hill. Find more details on the venue and getting there http://redhillauditorium.com.au/faq/ 

DISABILITY ACCESS

Companion tickets are honoured with valid Companion card via direct request to Ticketbooth. Email [email protected]
Fidelity 2017 is wheelchair accessible, however there may be some areas around the venue that could prove challenging to wheelchairs.

Strobe and flashing lighting is used at the event. If you think this will cause issues, we advise you reconsider attending the festival

LOST PROPERTY

Please hand in anything you might find to the Entry Gate or Bar Staff. Should you lose something at Fidelirt, visit the entry gate to see if its handed in or report it lost with your details and a description of the item. Fidelity endeavours to announce lost property and post handed-in items after the event as best we can.